New rates for 2024/2025
Each year, NW Natural files a Purchased Gas Adjustment (PGA) to reflect changes in the expected cost of natural gas for the upcoming winter heating season and account for the differences between the estimated and actual cost of natural gas from the previous year. NW Natural does not mark-up the price of gas; the PGA is a passthrough of costs for the wholesale price and delivery of natural gas.
Despite periods of extraordinary market conditions, the average NW Natural customer is paying less for natural gas bills than 20 years ago.[1]The average NW Natural customer bill in 2005 was $82.85, and the current average customer bill under the newest rates is $81.76. On average, NW Natural bills today are lower than they were 20 years ago.
Oregon
Oregon rates
Starting November 1, 2024, new rates go into effect for Oregon customers. Oregon residential customers using an average of 55 therms per month will see their bill go up by about $4 per month. Small-commercial bills will increase by about $23 based on average usage of 248 therms per month. Large industrial firm bills will decrease by about $520 based on average usage of 21,180 therms monthly, and large industrial interruptible bills will decrease by about $1,315 based on average usage of 43,228 therms monthly.
Separately, on December 30, 2024, NW Natural filed a general rate increase proposal with the OPUC. The proposed increase will cover costs associated with operating and maintaining the company’s natural gas distribution system and continuing to provide safe and reliable service to customers. If the current request is approved as filed, residential customers using an average of 54 therms per month would see a monthly bill increase of about $5.55. The filing will not affect customer bills this winter, but if approved by the OPUC will likely take effect Nov. 1, 2025.
Frequently asked questions
Why are my rates changing now?
Does NW Natural mark-up the price of natural gas?
What is NW Natural doing to manage costs for customers?
It seems like the cost of everything is increasing right now and I’m concerned about paying my bill. What programs do you have?
How is my gas bill calculated?
Where can I learn more about new state-mandated climate policies?