Help to manage costs this winter. From discounts of up to 85% and grants, we offer many ways to manage bills.
Come on in.
Access Your AccountMake a payment
Pay online, by mail, or find a location near you.
Safety at home
Tips for natural gas safety at home.
Turn gas service on, off or move it to a new home.
Start Service →
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Oregon customers, look for a credit on your February bill
We are sharing over $23 million with customers thanks to efficient pipeline and gas-storage management.
Sign in to your accountIdentifying a NW Natural employee or contractor
You can recognize NW Natural employees and contractors by their uniforms and photo ID.
See moreNo power? No problem
Stay warm, cook meals and enjoy hot water at home even during a power outage.
See howSee why natural gas is affordable, reliable and efficient
View helpful examples of the convenience, comfort and cost advantages of natural gas.
Learn moreAssistance programs can help lower energy costs
Check out bill discounts, grants, payment plans and more for customers who need extra support.
See optionsSelf Service
