NW Natural serves approximately two million people across the Pacific Northwest — customers who are also our neighbors. We grew up here, so look for us at community events, join us as we participate in environmental programs that support a better future, and always expect new innovations that ensure natural gas remains a safe, reliable and comfortable choice.
Our mission: To provide safe, reliable and affordable energy in an environmentally responsible way to better the lives of the public we serve.
I get a lot of satisfaction from how happy the customer is to talk with someone who can speak with them in their language.
In the news
Helping to close the GAP on winter bills: NW Natural's Gas Assistance Program has paid energy bills for people in need for 42 years
Higher bill discounts now available for NW Natural's Oregon customers: Up to 85%
Customer Resources
Environmental, Social and Governance Report
Read about some of the most important work we’re focused on.
See resultsNW Natural Holdings one of 2022 world’s most ethical companies
Demonstrating leadership, business integrity, best-in-class ethics, compliance, and governance practices.
Read about the awardRenewable natural gas sees strong support in the Northwest
Polling shows that NW voters want a decarbonized pipeline – not gas bans – for our clean energy future.
Read moreMeet NW Natural employees serving the community
Learn about some of the NW Natural employees who work hard for you every day.
See employee stories