Improve the energy efficiency of your home for no or low cost.
We work with community organizations in Oregon and Southwest Washington to improve the energy efficiency, energy savings and comfort of homes for customers with limited incomes.
If your monthly household income meets the guidelines listed below, you could receive a new high-efficiency natural gas furnace and water heater, home insulation, sealing of air leaks, and more for no or low cost. When you are ready to apply for these home improvements, contact the community agency in your county, also listed below.
Income guidelines
Income guidelines to receive weatherization and heating services for free or reduced cost
Community agencies
Agencies that provide free home weatherization and heating services for low-income customers
Payment assistance options
Get temporary payment plans, extend payment due date, and more
If you need help paying or catching up on energy bills, we may have options that can help. Learn about billing assistance here.
Bill discounts
You could save 15% to 85% on your monthly bill
The NW Natural bill discount program can save you money every month on your gas bill. Depending on whether you live in Oregon or Washington and your income level, you may be eligible for bill discounts of 15% to 85%.
There is one application to fill out. No proof of income is required to apply. And the application takes only minutes to complete online, by email or traditional mail, or over the phone. Learn more and enroll here.
Energy-saving tips
Ways to help lower energy bills and gas use at home.
Small actions can help shave off extra energy costs. Easy energy-saving tips can help lower your energy use and bills, especially in cooler months. See tips here.
Home-safety tips
Tips for natural gas safety at home
NW Natural provides natural gas service to approximately two million people in more than 140 communities through 800,000 meters in Oregon and Southwest Washington, with one of the most modern pipeline systems in the nation. Our customers depend on us to deliver the essential services they need to heat their homes, cook their meals, and keep their businesses running.
As with any utility, safety awareness is key. Find everything you need to know about home safety here.
Cash incentives and resources from Energy Trust of Oregon
Our partner in energy efficiency Energy Trust helps Oregon and Washington customers lower energy bills by making energy-efficiency upgrades more affordable. Incentives and services can help everyone enjoy a comfortable and cost-effective home.
Get a free online home energy evaluation
Visit siteSave with Energy Trust cash incentives and DIY tips
Visit siteEnergy Trust data sharing rule
Oregon Public Utility Commission (OPUC) rule