View and print bills, or see your payment history.

Online resources

The Customer Payment Portal provides access to your account activity. If you need to view a bill more than 3 years old, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST. 

The portal also offers easy online payments and Auto Pay set-up.

You will be taken to our Customer Payment Portal, powered by Paymentus.

Bill inserts, featuring special offers, safety, environmental and community information

See helpful materials included with our bills each month. View bill inserts. 

Customer Payment Portal FAQ

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Get help with payments.

Get temporary payment plans and payment assistance when you need them. Check out the Bill Discount Program to save on monthly bills.

See options
Free weatherization: see if you qualify.

Free weatherization services, including insulation, can lower your monthly energy bill.

View assistance programs
Enroll in Equal Pay.

Equal Pay splits your yearly gas use into steady and predictable payments, 11 months of the year.

Learn More

Register your account online.

View and pay bills, see gas use, and compare use over time.