NW Natural's new payment portal, powered by Paymentus, provides secure payment processing along with the following services:

• Payment by debit or credit card
• Pay by check
• One-time payment without logging in
• Auto Pay set-up
• Stored payment methods
• Copies of bills and payment history
• You can still pay online with an electronic check or debit or credit card at no additional cost

• Mobile-friendly design for making payments on today’s most common devices easy, including mobile phone, tablet and desktop
• New, modern payment channels
• Opt-in to receive account notifications, such as email and text reminders
• If you've paid online with us before, all your account and payment information will remain active

No. Your enrollment in Auto Pay has been transferred to the new Customer Payment Portal.

Yes. Your payment-method information is secure through Paymentus Corporation, which maintains the highest degree of physical, logical, application and channel security measures, and is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant and certified—the highest level attainable.