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Access Your AccountMake a payment
Pay online, by mail, or find a location near you.
Safety at home
Tips for natural gas safety at home.
Turn gas service on, off or move it to a new home.
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Free NW Natural safety app comes with essential safety tools
Add your own emergency numbers, tap to call 811 before you dig, and enter for a chance to win an emergency kit.
See detailsWe're working to introduce Renewable Natural Gas
We believe innovative solutions that use a diversified energy system will get us to a carbon-neutral future faster and more affordably.
Learn moreFacts & analysis about our energy system
Sound energy policy informed by facts and transparent analysis.
Learn moreUnderstand your natural gas bill
There’s a lot of useful information on your gas bill. Learn how it's calculated, how to read it and more.
New Online Privacy Notice
We have updated our Privacy Notice to comply with Oregon's new consumer privacy law.
See more